Cancellations and Returns

Cancellations and Returns

Order Cancellation

You may cancel your order if you wish, without charge, provided that there has been no shipment of products from our headquarters.

Product Return

If our company in responsible for any errors, the return is accepted if you notify us within a period not exceeding 14 days from delivery date. The same 14 days after delivery applies for all other complaints concerning the order. We fully refund the amount that corresponds to the order value and postage.

If you do not show any error on the part of our company, we will refund only the amount corresponding to the value of products. Shipping costs bore solely the customer.

Product returns are accepted upon request and only if the goods are unused and in original condition.

In case the product has been used or his original condition has been altered we will not accept the return.

The refunds are made within 30 days after return and receipt of goods from us.

Before returning the product you must contact us at info@theolivetreepharmacy.com

Return Address:

“The Olive Tree Pharmacy & Shop”

Elos, Kissamos,

Elos 730 12 , Crete

Greece